Frequently Asked Questions

Q: Do you offer a guarantee on products?

A: All Exclusive-Barware products are warranted to be free from defects in material and workmanship. Products are not warranted against misuse or abuse. All products must be returned within 10 days of receipt if it needs to be replaced.

Q: How will orders be shipped?

A: All Products will be shipped via DHL, Fed Ex or UPS. See our Shipping page for more detail.

Q: Is my credit card information safe and secure when ordering from Exclusive-Barware.com?

A: Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number or information. And that includes the folks at Exclusive-Barware.com.

Q: Once purchased, when will I receive my products?

A: You will normally receive your order 7-14 days from when you placed your order. Certain items that are imported from our overseas factories may take longer. These items are identified when you fill out the order form.

Q: Do I have to pay sales tax?

A: If you live in the State of Florida you have to pay 7% sales tax on your order.

Q: What is your privacy policy?

A: Click here to find out more about our privacy policy.

Q: What if I am unhappy with my product?

A: Exclusive-Barware.com attempts to be as accurate as possible. However, Exclusive-Barware does not warranty that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.
If a product offered by Exclusive-Barware is not as described, you may return it in the same condition as delivered, within 10 days.
Returns MUST BE AUTHORIZED or will be refused.
Email or call for authorization, and shipping address.

Q: I would like to return the product I purchased and receive a refund?

A: Refunds are made by how you purchased, credit cards are credited. If you paid off-line by Check or Money Order, a check will be issued from the parent company of Exclusive-Barware.com. This company is J&T Online Merchants LLC.

Shipping charges are not refundable.